Privacy & Accountability Policy

“Transparency and trust in everything we build.”

Last updated: [14 October, 2025]

At Borealis Traders of New England, we respect your privacy and take both data protection and how we create content seriously. We sometimes use AI tools to support research, structure, or imagery – always under human review to ensure accuracy and accountability. Our approach follows international best practices, including principles from ISO/IEC 27001, reflecting our commitment to transparency, responsible technology use, and the careful stewardship of your information.

1. Information We Collect

We may collect and process the following information:

• Contact information: name, email address, phone number, mailing address (when you fill out a form, request a service, or make a purchase).
• Payment information: processed externally via secure, PCI DSS-compliant payment processors (e.g., Stripe, PayPal, or your selected provider). We do not store your payment details.
• Technical information: IP address, browser type, device type, and analytics (to improve site functionality and security).
• Order and inquiry details: records of services ordered, questions asked, or communications sent via our site.

2. How We Use Your Information

We use your data to:

• Respond to your inquiries and deliver requested services.
• Process and fulfill orders (including digital products and photo sales, if applicable).
• Improve website functionality, security, and user experience.
• Meet legal, regulatory, or contractual obligations.

3. How We Protect Your Data

• Data submitted via this website is stored with a secure hosting provider (HostGator) using industry best practices.
• All email correspondence is stored locally on our office computers-not in the cloud.
• Financial and invoicing records are maintained on a physically separate, air-gapped machine in our office for maximum security.
• Access to your data is strictly limited to those who need it to provide services.
• Payment processing is handled by trusted, PCI DSS-compliant third-party providers-we never store your card information on our servers or devices.

4. Sharing of Information

We do not sell or rent your data.
We may share your information only when required by law, or with trusted service providers (such as payment processors, email platforms, or IT support) solely for the purpose of delivering our services.

5. Cookies and Analytics

We use cookies to:

• Improve site performance.
• Remember your preferences.
• Analyze how our site is used (e.g., via Google Analytics or similar tools).

You may disable cookies in your browser settings, but this may affect site functionality.

6. Your Rights

You have the right to:

• Request access to your personal data.
• Correct or update inaccurate data.
• Request deletion of your information, subject to legal and regulatory retention requirements.
• Withdraw consent for certain uses at any time.

Contact us at contact@borealis-traders.com to exercise your rights.

7. Future Changes and Certification

We regularly review and update this policy. As Borealis Traders grows, we may seek formal ISO/IEC 27001 certification to provide added assurance to our customers and partners. Any changes to this policy will be posted here with an updated date.

8. AI-Assisted Content & Imagery

Now and then, we tap into AI tools to help shape ideas, structure drafts, or refine imagery — much like using good gear in the field. Every piece still runs through human hands for review, accuracy, and accountability.
Our goal is responsible, transparent use that helps us work smarter without losing the human judgment behind every word and image.
If you catch something that doesn’t look right, tell us — we’ll fix it fast.

For questions, concerns, corrections or to exercise your privacy rights, contact:
Anton Kaska, Founder
contact@borealis-traders.com